Dear Customer,

Thank you for the opportunity to service your testing equipment. In an effort to help us maintain the highest level of service to you, our customer, we have the following short survey (6 multiple choice questions). You will have the opportunity for additional comments at the end of the survey. Please take a few minutes to complete the survey so that we may better evaluate how to meet your future needs.

Thank You,

Tinius Olsen Field Service Department

 

    Your Company*


    Address (Street, City, State)*


    Your name*


    Phone Number*


    Email*


    Please Select Your Technician*


    Calibration Date*


    Please list any suggestions you may have to improve the calibration/service visit that we provided


    Service Order Number*
    Was the calibration/service scheduled as a result of you having received a reminder letter?*

    Was this calibration/service performed in a professional manner?*

    Was your calibration/service scheduled in a courteous and professional manner?*

    Were you advised of the condition of your equipment to your satisfaction?*

    Was your calibration/service performed in a timely fashion?*

    Was the equipment left in satisfactory condition upon the completion of the calibration/service?*

    Please indicate which of the below reflects the rate of your overall satisfaction with the calibration/service visit*


    Any additional comments?